David Con Mar 10, 2022
I could not be more disappointed with this trip: Me and my partner booked with them as we were staying in Naxos for several days and wanted to see the Small Cyclades (a group of small but beautiful islands next to Naxos).
On the day of the trip, the captain gave us a safety briefing and then we departed. To our surprise, 1 hour later we were in front of the town of Naoussa (in a different island, Paros), opposite direction from The Small Cyclades.
We asked the captain why we were not going to The Small Cyclades (as advertised, see attached picture), and the only answer he gave us was a passive/aggressive: "Don't you think you can also enjoy this trip?".
No one told us about the route change before the trip, nor before departure during the safety briefing. This was extremely unprofessional. If we had known this in advance, we would have cancelled the trip.
To make things worse, we had already been to Paros the previous year, including a boat trip around the island, (with Captain Ben, by the way. Have a look if you are in Paros, 10/10), so it felt like Groundhog Day.
After a year planning, it was a day off of holiday completely wasted, all because misleading advertisements, procedures and a lack of proper briefing and communications.
The captain knew this, as he offered us a 30% discount for the following day trip as an apology, which basically means we are paying a full ticket to waste one day of holidays each and 70% of a second to get the trip that we had originally paid for.
Apart from this, there was no music on the boat (thankfully, another passenger brought a speaker) and the food and wine were "Mehhh" at best. We tried to make the most of the day, but it was the only bad experience in 10 days travelling around the area.