The name on your e-ticket must be identical to the one in your passport. It must show- full first name and your surname (maiden name) in your passport.
If your e-ticket does not show this, we advise you to contact us as soon as possible to keep the costs to a minimum. Changing a flight ticket always involves costs even if you only need to correct a spelling mistake.
Please note: a missing space is not a spelling mistake.
The reason that there are no spaces between two names is because some airline reservation system does not accept spaces and punctuation marks. If the names are spelled correctly, your e-ticket is valid for travel.
How can I correct a name?
All Changes & Schedules questions If your e-ticket does not show this, we advise you to contact us as soon as possible to keep the costs to a minimum. Changing a flight ticket always involves costs even if you only need to correct a spelling mistake.
Please note: a missing space is not a spelling mistake.
The reason that there are no spaces between two names is because some airline reservation system does not accept spaces and punctuation marks. If the names are spelled correctly, your e-ticket is valid for travel.
How can I correct a name?
- Send us a request to correct your name under the header 'Change or cancel' via email to [email protected].