Changes & Schedules
Changes & Schedules
Date changes, airline schedule changes, price changes and name corrections.
If the flight time changes by more than 40 minutes, then our automation will generate an email regarding your revised flight times.
Our software always sends reminders to all our customers/travelers with the following intervals - 3 days before dept, 48 hrs before departures and same day of departure.
Are you changing departure flight OR return flight or both ? For changes to departure journeys OR both (dept and return date changes) - booking must be repriced with new dates and old ticket has to be submitted for refund. Based on refund penalties, you will have to pay the difference between new dates plus the old refund fee.
For changes to return journeys, based on flight availability - the fee starts from $300 plus Destina Holidays $30 service fee.
Are you changing departure flight OR return flight or both ? For changes to departure journeys OR both (dept and return date changes) - booking must be repriced with new dates and old ticket has to be submitted for refund. Based on refund penalties, you will have to pay the difference between new dates plus the old refund fee.
For changes to return journeys, based on flight availability - the fee starts from $300 plus Destina Holidays $30 service fee.
If the flight time changes by more than 40 minutes, then our automation will generate an email regarding your revised flight times.
Our software always sends reminders to all our customers/travelers with the following intervals - 3 days before dept, 48 hrs before departures and same day of departure.
In some cases there will be schedule changes to flights after the tickets are issued. Inorder to keep our customers informed about the latest flight timings, we send flight itinerary reminders 7 days, 3 days and a day before the actual flight
Have you seen a sudden price increase in some airline tickets?
Or have they suddenly become cheaper after you purchased your flight tickets?
This is a global problem with all "BIG BRANDS" and Airline websites . It Is fair to say that there is widespread confusion and frustration from travelers who cannot understand why flight prices change so constantly.
This group includes happy customers, too. But 99% such happy customers do not leave a positive review for taking an advantage of a lower fare. But for travelers, who have to pay a fare difference or travelers that are surprised by a fare increase are the un-happy customers.
But it still seems crazy that air fares found one day so often different the next. We once had a customer tell us that it seems like every time they check a flight there is someone, somewhere spinning a magic wheel that randomly lands on a price.
These questions are legitimate. If you are in the group that can't explain it, you are not alone. And we would like to try to shed a little light on the topic.
How does it effect to Destina Holidays customers?
Sometimes we call/email the customer advising the fare difference, but if the difference is small (capped at $10, we honor the fare.
Flights do generally get more expensive the closer you get to flight time. This is because seats at the lowest fare levels sell out as a flight receives more and more bookings.
The single biggest factor that determines the price of a flight is how heavily booked that flight is. Empty flights have all of their lowest possible fares still available. On full flights, most of the lower fares are sold out. So if you are travelling to a popular place at a popular time, it is even more important than usual to book early.
Accept that fares can change at any time. We know this is frustrating and makes the process exponentially more difficult. But you just cannot assume that if you see a fare, you have time to discuss it with your family over dinner and come back tomorrow to buy. If you are committed to taking a trip, when you search fares you should have a target price in mind. If you find flights that meet your parameters, grab them. They may not be there same evening.
To make it easier for travelers, Destina Holidays offers free cancellation within 3 hours of reservation provided it is same date from time you have booked. The 3 hour free cancellation does not apply if travel is within 24 hours of flight departure and is only possible if cancelled on calendar date ie., prior to 11:00pm EST on same day , by calling us.
If your e-ticket does not show this, we advise you to contact us as soon as possible to keep the costs to a minimum. Changing a flight ticket always involves costs even if you only need to correct a spelling mistake.
Please note: a missing space is not a spelling mistake.
The reason that there are no spaces between two names is because some airline reservation system does not accept spaces and punctuation marks. If the names are spelled correctly, your e-ticket is valid for travel.
How can I correct a name?
- Send us a request to correct your name under the header 'Change or cancel' via email to [email protected].
Raise a support request with your booking reference and we'll take care of it.