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Cancellations & Refunds

Why my Refund request is rejected?

As a travel agency, our ability to provide travel credits or refunds to passengers is dependent on airline policies and restrictions. Unfortunately, due to the current policy effected by the airline you were flying with, and the absence of a travel advisory for your destination, you are not currently eligible for a refund or future travel credit.

IMPORTANT- If your departure is within 3 days and your plans have changed or the flight is canceled, please contact us urgently by phone at 1-214 227 6700 to avoid a no-show
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